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The story behind the story of the largest franchisee deal in history: Flynn Restaurant Group’s $553 million acquisition of NPC International’s restaurants


As Covid shuttered businesses in many industries, more franchisees are exploring the service sector, especially non-brick-and-mortar brands


59% of consumers are expecting a return to normalcy for celebrating, shopping, and spending by the 4th of July.


New report finds nearly half of small business operators say they have job openings they can’t fill.


Brands that consistently deliver superior customer experiences and a high level of employee engagement will reap the rewards of pent-up consumer demand.


A new agreement will see multi-brand operator Chaac Foods Restaurants open 40 new Bojangles locations and acquire another 40 of the brand’s locations in the Southeast.


Three multi-unit franchisees, with a total of 10 different food brands between them, tell how Covid has changed their business and how they’ve responded


Longtime Edible multi-unit operator in California opens unique ghost kitchen location to enhance area delivery and shipping support.


Yum! Brands taking on climate change with new plan to reduce its greenhouse emissions by nearly half by the year 2030.


In this first special 2-part series, a veteran franchise attorney looks at franchisee complaints that FDDs are too complicated to be understandable. In Part 2 she will...


How do you stack up among the 6 crucial categories of customer experience?


Now is the time to decide if dealing with the family “petty crap” is worth pursuing a succession plan for your business.


Largest Pearle Vision franchisee signs new development agreement for another 5 locations in two markets.


Multi-unit Pizza Hut group signs 28-unit development agreement to brings Dave’s Hot Chicken to Indiana and Ohio markets.


Empower your employees to make decisions without a supervisor. Let them know they can do what they believe is the right thing for the customer.


As ghost kitchens proliferate, restaurants are increasingly turning to non-brick-and-mortar operations


Franchise Update Media’s 2021 Franchise Innovation Awards to celebrate franchising’s most innovative companies, game changers, and creative disruptors.


Mike Davis’ 1-800-JunkPro is gaining its share of a $50 billion industry


As Covid crippled businesses in many industries, franchisees are looking more seriously at non-brick-and-mortar service brands


70-unit multi-brand operator opens its newest restaurant in Georgia.


Hardee’s multi-unit operator diversifies portfolio by signing on to develop 16 Tropical Smoothie Cafe locations in the Southeast.


Author debunks three lies about hard work and shares a better way to meet your career goals and have time left over to enjoy life.


Build your bench strength by inspiring and educating your employees, and providing them autonomy and feedback.


26-year-old operator signs agreement to bring 10 Blaze Pizza locations to Texas market.


Learn the top 3 selling and customer service skills for growing a service brand business


Study finds small business job openings hit record high in March.


PuroClean 5-unit franchisee explains why he chose a service brand to invest in


Can non-brick-and-mortar service brands be your “vaccine” against another hit to your bottom line in 2021?


Multi-unit operator Amazing Brandz signs a development agreement to open three Another Broken Egg Cafe locations in Florida.


Latest NFIB study reports growing economic optimism but finds 13% of small business owners still say they may have to close their doors.


Multi-unit operator brings third Slim Chickens location to Florida.


The perfect strategic plan combines the elements of research, strategic thinking, and execution.


Mega Franchisee Flynn Restaurant Group acquiring 937 Pizza Huts and 194 Wendy’s locations from NPC International.


Xponential Fitness Acquires Rumble Brand Giving the boutique fitness company 9 unique fitness-related brands.


Thinking about buying a franchise during Covid? Consider these 4 important tips before moving ahead.


Texas HomeWell Care Services Operator Acquires Two More Territories in Texas.


Cicis makes a quick comeback from bankruptcy with the backing of a new owner group.


Understanding the realities of keeping results and relationships balanced among business partners and family members.


Longtime Del Taco multi-unit operator Paul Hitzelberger opens his 33rd Del Taco location.


Whether new to franchising or looking to diversify your existing portfolio, service brands offer a relatively low-cost option with rapid start-up times


New Alignable State Of Small Business Report finds small business operators still struggling but says there’s a glimmer of hope.


Rise Southern Biscuits and Righteous Chicken Signs Area Representative Deal in Tennessee.


Husband-and-wife operators with Always Best Care Senior Services acquire 6 more territories in greater San Diego County.


A majority of small business owners said they tried hiring in February but many struggled to find qualified applicants, report says.


Don’t leave your business up to fate, take control and put strategies in place to ensure the future you envision.


Restaurant industry multi-unit operator diversifies by signing three-unit deal to bring Capriotti’s Sandwich Shops to Fresno.


IFA Economic Outlook Report says with significant government assistance, nearly all of the economic damage created by the Covid-19 pandemic could be erased in 2021.


AE Restaurant Group, a Schlotzsky’s multi-unit franchisee, signs agreement to open 60 hoots wings locations in Texas markets over next six years.


Quiznos readying a new restaurant prototype while launching a full rebranding initiative.


Scooter's Coffee multi-unit operator purchases 13 corporate stores and will build 26 new units in the Oklahoma City market.

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